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Salesforce Solution Architect - Remote



IT, Sales & Business Development
Mexico · Remote
Posted on Saturday, September 9, 2023

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce, named a "Best Place to Work" in 2023 is looking for a driven Salesforce Solution Architect to join our BizApps team to ensure that core business systems are supported, maintained, and continuously improving. The Salesforce Solution Architect is responsible for providing a strategic Salesforce-based solution approach, architecture design, recommendation, arbitration, standards & governance to ensure solution integrity, compliance & security for projects and initiatives across BigCommerce in support of our Business Units. As a critical member of the Salesforce team, you will be reporting to the Director of Business Applications.

The Salesforce Solutions Architect is responsible for the identification and selection of appropriate services based on requirements and constraints, they have deep subject matter expertise and can evaluate new and existing technologies that fit in current infrastructure architecture.

**To be considered an applicant you must reside in Mexico**

What you’ll do:

  • Take a creative, critical-thinking approach to CRM solution design, looking beyond out-of-the-box recommendations to design well-thought-out Salesforce solutions that balance business needs and end-user experience
  • Work directly with a diverse group of teammates and stakeholders to collaboratively uncover requirements, translate them into solutions, and drive development and release
  • Provide thought leadership for Salesforce best practices and design patterns, and proactively find opportunities for improvement across the platform
  • Challenge your assumptions and dream of solutions to problems others haven’t fully solved for
  • Stay ahead of Salesforce and other ecosystem technologies and how their features map to our use cases; promote a culture of knowledge-sharing and a passion for CRM problem-solving
  • Author clear, actionable technical specifications for your projects, including data models, and process flow diagrams

What you have:

  • Bachelor’s degree in computer science or information systems or computer engineering, system analysis, or a related field, or equivalent work experience.
  • ·A minimum of 3 years of experience creating the technical architecture for complex Salesforce implementations and experience developing Salesforce customizations (Apex/VF), integrations, and developing and executing data migrations
  • 5+ years with Digital Platforms, Hybrid Cloud Architectures, Solution architecture, middleware platforms, Big Data, SaaS, PaaS
  • Managing team(s) resources that include (Developers/ Quality Assurance/ Business Administrators)
  • 5+ years of leadership experience in large-scale technology architecture definition, and integration of new technologies and solutions
  • 1+ years of leading architecture teams in developing salesforce architecture road maps, reference architectures, and evangelizing the adoption of architecture principles in the design and delivery of technology solutions
  • Experience in implementing DevOps, Information security, and Open-source tools
  • Experience delivering digital platforms or services that involve complex data, transactions, or integrations

**Please submit your resume in English for review. **

  • Fluent in English

Nice to Have

  • Certified Architect
  • Certified Developer, Apex
  • Certified ScrumMaster
  • Experience with Zuora
  • Experience with Marketo or other marketing platforms
  • Experience with Salesforce Community and Knowledge
  • Experience with large Salesforce Orgs with 750+ users
  • Understanding

**Please submit your resume in English for review. **

  • Fluent in English

Compensation: Base Salary: MXN 1,410,000.00 - 1,700,000.00

Benefits: Health+Vision+Dental+Equity




Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at