BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. We are looking for a Human Resources Generalist to support our team in Poland and Ukraine which is a hub for the company’s engineering talent. This position carries out responsibilities in the following functional areas: employee relations, performance management, onboarding, policy implementation management, internal communications and compliance. This role is based in Poland and supports our Polish and Ukrainian teams.

What You’ll Do

• Support the HRBP team’s efforts by actively contributing to the development of department goals, objectives and systems that support not only the efforts of the People Culture department but the company’s strategic direction.
• Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions) in partnership with HRBPs.
• Manage and resolve employee relations issues, including Performance Improvement Plans, and conduct effective, thorough and objective investigations in partnership with HRBPs.
• Work with HRBPs to drive execution of HR programs including, but not limited to talent assessments, pay planning, career pathing and organizational design.
• Manage the development, implementation, maintenance and legal compliance of HR policies, procedures, protocols and guidelines.
• Support internal communications to ensure understanding of People Culture programs ensuring consistency and alignment with BigCommerce's brand identity, strategic direction, philosophies and tone.
• Identify, review and analyze local trends internal data to recommend solutions to HRBPs to improve performance, retention, and employee experience.
• Assist with processing employee changes, terminations and conducting exit interviews.
• Assist with initiatives and projects that span across the globe and across functions.
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Maintain positive relationships with managers and employees to promote our culture of open communication.

Who You Are

• 2+ years experience in Human Resources, preferably within the technology industry and/or at a high growth, rapidly evolving company.
• Bachelor's Degree in Business Administration, Psychology or Communications preferred.
• HR Certifications are a plus.
• Fluency in Polish, Ukrainian, and English required.
• Working knowledge of multiple human resource subject areas including compensation, employee relations, talent management, recruiting and federal and state employment laws.
• A well-rounded HR skillset, a true generalist who is with an appetite to apply their skills in a wide range of areas.
• Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
• Strong working knowledge of employment laws and regulations and the ability to appropriately spot employment risk issues.
• Proficiency in Microsoft Office, advanced skills in Excel.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills, projects confidence and builds trust easily.
• Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company.
• Self-starter with demonstrated success through collaboration and teamwork, and effectively managing multiple competing priorities and projects.
• Positive, viewing challenges as opportunities that you translate into actionable items.
• Driven and results oriented, yet humble.
• Passionate about creating a strong culture of innovation.
• Amazing human being who strives to make the lives of others better is a must.
• Sense of humor, and/ or the ability to laugh when things get hectic, a HUGE plus.

What’s In It For You

• Be a part of a fast-growing Product company and work in tha international team. Learn from more experienced colleagues.

We provide:

• Possibility to work remotely from Poland.
• Internal learning courses.
• Private Medical Insurance.
• Flexible working hours.

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