BigCommerce , named a 2022 Best Place to Work in Austin, is searching for a Marketing Project manager to join our team. Reporting to the Senior Manager, Project Management for Marketing, you will support key initiatives for the company by helping stakeholders across Marketing, Product, Support, Sales, and the Technical PMO team complete marketing campaign deliverables according to schedule, scope, and budget. The ideal candidate is well-versed in anticipating, identifying, managing and communicating project risks and has excellent communication and relationship-building skills

What You Will Do

• Oversee the intake, traffic management, and capacity of Marketing production requests
• Support a variety of different stakeholders within Marketing, Design, and Web to gain alignment and transform information into a cohesive plan to drive the completion of deliverables for launches
• Support production teams in the execution of assets and deliverables
• Partner with business and product stakeholders in identifying, managing and communicating key project risks and leading risk management strategies
• Develop, maintain, proactively track, and manage campaign milestones and deliverables, employing tools such as Gantt charts, flow charts, and trackers
• Manage and control project scope, budgets, timelines, and marketing launch calendar
• Drive project delivery through effective use of internal status meetings (i.e. coordinate and facilitate meetings, draft and issue timely agendas and minutes, and follow up on action items, etc.)
• Maintain, track, report, and understand variances in the project deliverables and timeline by working closely with business stakeholders such as products, marketing campaigns, design, and operations managers.
• Guide and manage the business stakeholders, ensuring effective and efficient cross-functional cooperation
• Maintain the integrity and accuracy of project information to meet business requirements
• Prepare project updates for governance meetings and clearly communicate status in written documents and presentations
• Lead cross-functional process improvements to help streamline campaign launch development and get campaigns into market faster

Who You Are

• 5+ years of related professional experience, including 3+ years of Project Management experience supporting cross-functional Marketing, Creative, and/or Design teams in a fast-paced SasS (or comparable) tech company environment
• Experience with JIRA a plus
• Experience working with graphic designers, art directors, copywriters, videographers, photographers, animators and creative and production teams
• Experience in supporting the execution of creative deliverables such as digital ads, collateral for events, video, branding, and social media
• Experience creating and actively managing integrated timelines and project risk factors
• Strong influencing skills and proven ability to get things done without formal authority
• Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster important relationships with key stakeholders at all levels
• Experience facilitating project team meetings, cross-functional communication and decision-making, and ensuring alignment with internal and external stakeholders
• Leadership skills, professional maturity, composure, and emotional intelligence
• Ability to perform in a fast-paced environment with competing priorities under tight deadlines
• A driver of change management, comfortable navigating ambiguity with the ability to find calm and structure in chaos
• Delivery experience working in cross-disciplinary teams

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