<p style="text-align:center;"> <strong>Peer Support Coach</strong> </p> <p> <span style="font-weight:400;">Better Health is creating a new medical provider type, disrupting the $60B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution we turn the focus to our members and help them choose the best medical supplies to address their underlying chronic conditions.</span> </p> <p> <span style="font-weight:400;">Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 11 Medicaid licenses, and preferred national provider contracts with Oscar Health, UHealth, Humana. As a result, our member base has rapidly grown rapidly grow month over month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth. </span> </p> <p> <span style="font-weight:400;">As we scale our chronic condition care program for the populations we serve, we are looking to expand our Peer Support Coaching team. Our peer support coaches are 1099-contractors with flexible hours and have lived-experience enabling them to be an empathetic patient resource and advocate, </span> <span style="font-weight:400;">ultimately</span> <span style="font-weight:400;">contributing significantly to the positive clinical health outcomes of our members.</span> </p> <p></p> <p> <strong>What will you do as Peer Coach within our Peer Support team?</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Conduct initial peer support coaching calls with Better Health members</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Become an expert in Better Health’s product catalog for conditions to provide personalized product suggestions</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Use multimedia educational methods to adapt to a variety of learning-styles</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Construct personalized follow up emails and educational tools for members</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Coordinate with internal team members for ordering and shipment of sample products discussed during coaching sessions</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Contribute to writing and maintenance of Peer Coaching resources</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Attend weekly coaching meetings to learn about new practices, troubleshoot difficult to solve patient issues, and provide peer feedback for challenging calls</span></li> </ul> <p> <strong>Sounds exciting? We're looking for YOU, if you:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Have first hand experience with one or more of the conditions we serve: Ostomy, Diabetes, Urology, and/or Wound Care and want to give back to the community of people with conditions</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Are interested in flexible 1099-contracting work, part-time 10-15hrs a week (to start)</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Excellent interpersonal skills and comfort talking on the phone</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Excellent organizational skills, ability to prioritize tasks, and work independently within established procedures</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Comfortable with technology (we are a start-up, and use a variety of technology apps including Google Suite and our our software portal)</span></li> </ul> <p> <strong>Bonus points if:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Knowledge of medical terminology, common products, and evidence-based condition-specific best practices preferred</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Secondary degree (Associates, Bachelors, etc) or at least 3 years professional experience, professional certification required if applicable</span></li> </ul> <p> <span style="font-weight:400;">---</span> </p> <p> <em> <span style="font-weight:400;">Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.</span> </em> </p> <p> <em> <span style="font-weight:400;">We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.</span> </em> </p>