Sales Enablement Manager, AWS Strategy and Operations, SMGS Ops - Sales Planning & Policy (SP2)

DESCRIPTION

Do you want to join an AWS team with a start-up feel and energized team members? Our group is a team of builders that Thinks Big to tackle exciting, impactful problems and drive operational excellence for AWS Sales. We drive the development of global policy, processes, and technology to support the rapidly-growing AWS Sales organization in sales planning activities. We strive to cultivate an engaged and active team culture through inclusive problem solving.

We are looking for an experienced Sales Enablement Manager with proven experience designing and delivering content across a global audience of internal stakeholders. This role will be responsible for creating and disseminating high-quality content across internal audiences on topics related to sales planning strategy and operations.

The Sales Planning and Policy (SP2) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through Sales Planning processes and tooling. In this role, you will work with stakeholders to understand our evolving products and programs, creating content for a wide variety of channels to keep our audiences informed and engaged. You will play a vital role in making sure that all layers of sales and sales operations teams understand how sales planning cycles intersect with their business, bringing to life topics like process mapping, data governance, and new tool launches. The ideal candidate has excellent communication skills, strong program management skills, and technical aptitude to translate how operational changes are relevant to different audiences in easy-to-understand, digestible language.

Key job responsibilities:
•Create and deliver effective content and communications, including web content, email, video, graphics, and live sessions
•Distill technical information, complex business processes, and change impacts into crisp, user-friendly communications that drive awareness and adoption of programs and initiatives.
•Meet deadlines, prioritize workloads, and maintain a strong attention to detail to meet organizational objectives
•Partner with product and program teams
•Partner deeply with cross-functional teams, including program and product management, support, external partners and subject matter experts to understand what’s required support our users and to embed communications and training excellence into our overall operations
•Provide project management, design and visual aid support to org-wide events, projects and initiatives
•Ensure structure, organization, and attention to detail across all content for new launches is accurate, up-to-date, and complies with program conventions
•Assist in driving end-to-end communications strategies across multiple channel levers to successfully reach and inform sales planners of key messages and launches
•Track and report content effectiveness metrics to internal stakeholders, as well as continually monitor, analyze, and tune messaging to maximize impact
•Assist in writing executive briefs, strategic documents, and other materials for internal audiences
•Work independently in a fast-paced, rapidly-changing environment



A day in the life
In this role, you will be responsible for developing and managing content and communications initiatives for SP2. This includes writing messaging for presentations, managing communications outputs, and coordinating with program teams.

About the team
The Sales Planning and Policy (SP2) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through construction of the “annual plan” and in-year adjustments.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- 5+ years as a content developer, communications lead, or content strategist
- 3+ years of program or project management experience

PREFERRED QUALIFICATIONS

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience in finance, business management and sales operations
- Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

• • USA, WA, Seattle
• AWS Sales
• Project/Program/Product Management--Non-Tech