System Development Engineer, STRADA

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world’s largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer’s demand. This position is located in Seattle, USA and working in the heart of AWS global network.

Millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world – achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.

This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.


Key job responsibilities
You will be responsible for the design, implementation and quality of services you deliver. Your experience working in a systems development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.
You’ll also:
• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
• Write high quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.
• Contribute to documentation of process and procedures.
• Learn from others and help grow those in your team to achieve their best.
• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.
• Participate in an on-call rotation with your team.

A day in the life
Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range
of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that
look around corners while taking into consideration our customer needs from a cost, performance, and
reliability perspective. Our team develops tooling that provides the required visibility and control of
traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact
to our customers during events.
In this role you:
• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

About the team
Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is
responsible for the design, implementation, and operations of a wide array of networking infrastructure
that provide global connectivity between all AWS Regions and edge locations.
BERE provides the massive scale required to support our AWS customers and internal services, via a
network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.

AWS Global Connectivity and Network Availability (GCNA) Videos:
• Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w
• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- A Bachelor’s Degree in Computer Science or relevant degree/experience
- 4+ years of professional software development experience in a similar environment.
- 3+ years of programming/scripting experience with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell or Ruby.
- 3+ years of experience in monitoring, troubleshooting and resolving system and software components.
- 3+ years of experience deploying and operating Linux, and operating system fundamentals.
- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

PREFERRED QUALIFICATIONS

- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Strong, object-oriented design and coding skills.
- Proficient at designing software systems, from high-availability large-scale distributed systems to your application’s object model.
- Experience with high scalable distributed architectures.
- Proven hands-on experience of working with AWS products to deliver software systems.
- Strong experience with distributed computing and large-scale systems.
- Familiarity with building native AWS solutions, asynchronous messaging, and network protocols.
- Experienced in Agile or Scrum software development methodologies.
- Awareness of cloud technologies and architecture.
- Experience influencing engineering best practices within your team.
- Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.
- Proven ability to quickly learn, articulate technical challenges and solutions and adapt to new concepts.
- Experience mentoring junior engineers in all aspects of their engineering skill-sets

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

• • USA, MN, Minneapolis
• AWS System Development Engineer
• Systems, Quality, & Security Engineering