Area Delivery Leader, Korea , AWS Professional Services

DESCRIPTION

We are looking for an Area Delivery Leader to head our ProServe Korea Shared Delivery Team (SDT). This leader will oversee the delivery of cloud transformation programs across our largest and most strategic enterprise customers. The role involves hiring and developing bar raising talent, building effective partner delivery capacity, and engaging with C-Level executives to provide thought leadership. Additionally, the leader will support pre-sales activities, guide ongoing projects, and ensure delivery consistently exceeds customer expectations.
The ideal candidate is an experienced people leader with technical expertise, a background in IT and/or Management Consulting/Services, and proven experience in Strategic Engagement Delivery, Workforce Planning, and Partner Management. We seek a leader who is passionate about creating an environment where builders can thrive and grow their careers. The successful candidate should excel in an agile, fast-paced, growth environment, maintain exceptionally high standards, and demonstrate the ability to dive deep to deliver results.
This position is based in Seoul, Korea, with occasional travel requirements. The role reports directly to the APJ ProServe Delivery Director and partners with the local Korea ProServe Leader to guide a team of Delivery Practice Managers and Delivery Specialists.

Key job responsibilities
- Lead and grow specialized technical AWS cloud teams across multiple domains including AI/ML, Data Analytics, Application Development, Security, Infrastructure, and Cloud Migration
- Manage the successful implementation of diverse cloud programs (50+ concurrent engagements)
- Build and develop strategic delivery partnerships to scale specialist capabilities and capacity
- Drive collaboration with local, regional, and global AWS teams to design and implement cloud solutions
- Establish and optimize mechanisms to enhance delivery quality and consultant productivity
- Oversee customer feedback processes, implement corrective actions, and ensure continuous improvement through lessons learned

Key Skills: Cloud Consulting Expertise / Customer and Stakeholder Relationship Management / Leadership and People Development / Strategic Communication / Advanced Problem-solving / Conflict Resolution / Risk Management / Adaptability in a Dynamic Environment.

A day in the life
This is a customer-facing role. You will be required to travel to client locations and deliver professional services as needed.

About the team
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS 영업, 마케팅 및 글로벌 서비스 (SMGS) 는 크고 빠르게 성장하는, 공공 부문에서 엔터프라이즈에 이르기까지 고객의 성장을 돕는 역할을 합니다. AWS 글로벌 지원 팀은 글로벌 기업과 교류하며 고객의 성공을 돕습니다. 또한 AWS Support는 AWS 서비스를 기반으로 미션 크리티컬 애플리케이션을 구축하는 전 세계 고객 목록과도 파트너 관계를 맺고 있습니다.

The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture. We work hand-in-hand with customer teams and AWS partners to provide deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes. As part of our team, you’ll accelerate the adoption of our products all while advocating for the success of our customers.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

다양성
AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.

AWS를 선택해야 하는 이유
아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.

일과 삶의 균형
우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다. 그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.

포용적인 팀 문화
AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.인종 및 민족에 관한 대화 (CORE) 및 AmazeCon (성별 다양성) 컨퍼런스를 포함하여 진행 중인 이벤트와 학습 경험은 우리가 우리의 독창성을 받아들일 수 있도록 영감을 줍니다.

멘토십 및 경력 개발
우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.

일과 삶의 균형
우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 절대 안 됩니다. 이것이 바로 우리가 근무 문화의 일환으로 유연성을 추구하기 위해 노력하는 이유입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.

#AWSKOREA
#aws-korea-proserv-ap

BASIC QUALIFICATIONS

- Proven track record in leading technical teams through successful cloud migrations and transformations
- Demonstrated experience in building and scaling technical or consulting teams (100+ members)
- Extensive experience leading delivery teams in IT service management and/or cloud computing
- Deep technical knowledge and credibility in architecting complex transformation programs

PREFERRED QUALIFICATIONS

- Experience in enterprise IT consulting and delivery with global organizations
- Demonstrated success in scaling teams, processes, and capabilities in high-growth environments
- Background in organizations focused on product/platform development and sales
- Ability to drive efficiency through implementing repeatable solutions across diverse businesses

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• • KOR, Seoul
• AWS Professional Services
• Solutions Architect