Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

We are seeking a dynamic and experienced Marketplace Team Lead to join our team at Awardco. As the Marketplace Team Lead, you will play a pivotal role in overseeing the day-to-day operations of our marketplace platform, managing a team of talented professionals, and driving the success of our marketplace initiatives. You will collaborate with cross-functional teams, including product development, marketing, and customer support, to ensure an exceptional user experience and continuous growth of our marketplace. If you have a passion for e-commerce, strong leadership skills, and a proven track record in managing marketplace operations, we invite you to join us on this exciting journey.

What you will accomplish:

• Team Management: Lead and mentor the Marketplace team, providing guidance, support, and fostering a collaborative work environment.
• Marketplace Operations: Oversee the day-to-day operations of the marketplace, including vendor onboarding, product catalog management, and order processing.
• Vendor and Partner Relationships: Establish and maintain strong relationships with vendors and partners, negotiating favorable terms, and expanding the product assortment.
• User Experience: Collaborate with UX/UI designers to enhance the user experience on the marketplace platform, driving user engagement and retention.
• Performance Metrics: Track and analyze marketplace performance metrics, identifying areas for improvement and implementing data-driven strategies.
• Market Research: Stay updated on market trends, competitor offerings, and customer preferences to inform marketplace strategy.
• Marketing Collaboration: Work closely with the marketing team to develop and execute promotional campaigns and drive customer acquisition.
• Customer Support: Collaborate with customer support teams to address and resolve marketplace-related inquiries and issues.

What you will bring:

• Bachelor's degree in Business, Marketing, or a related field. MBA preferred.
• Proven experience in marketplace management or e-commerce operations, with at least 5-7 years of relevant work experience.
• Strong leadership and team management skills, with experience in leading and mentoring teams.
• In-depth knowledge of e-commerce dynamics, marketplace trends, and vendor management.
• Data-driven with the ability to analyze data and market trends to inform marketplace decisions.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Strategic thinker with the ability to set and achieve marketplace objectives.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market dynamics.

Why Awardco:

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.