We are looking for a skilled and motivated individual to join our team as a Marketplace Coordinator for order placement and customer support. This position will be responsible for resolving escalated orders in Awardco’s platform, as well as serving as a liaison between customer support and order fulfillment. The ideal candidate is comfortable with internal and external communication, and is able to work effectively in a fast-paced, dynamic environment. This is a full-time position.If you are a motivated self-starter with a passion for customer service and process improvement, we encourage you to apply. The hourly rate for this position is $15/hour.

What you will do:

• Place orders in Awardco’s platform according to customer specifications
• Act as a liaison between customer support and order fulfillment to ensure timely and accurate delivery
• Resolve order issues and customer inquiries in a timely and professional manner
• Develop and maintain a deep understanding of Awardco’s platform and processes
• Identify and implement process improvements to increase efficiency and accuracy
• Collaborate with cross-functional teams to ensure a seamless customer experience

What you will bring:

• Strong communication and interpersonal skills
• Excellent organizational and process skills
• Ability to work independently and as part of a team
• Familiarity with Microsoft Office Suite, including Excel and Word

Why Awardco?

• One of the fastest growing companies in the Nation: 3x 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• A revolutionary, client-approved product.
• Leadership that listens.
• New 200,000 sq. ft. headquarters.
• Renowned investors, both local and national.
• Cool swag, endless snacks, and a fun work environment.