Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We’re looking for a Partnerships Operations Associate to join our fast-growing team and help manage and scale the operational engine behind our partner ecosystem. This person will work closely with our Partnerships, Finance, and GTM Operations teams to ensure timely partner payments, accurate partner communications, and smooth execution of partner-related workflows.

You’ll be responsible for administering the partner payment process, sending out partner updates and performance summaries, and following up with partners on any outstanding requirements. You’ll also own our Partnerships operations funnel—tracking key metrics, managing documentation, and driving day-to-day execution to ensure our partners have a world-class experience.

What You’ll Do

• Own the end-to-end partner payment process, including reconciliation, invoicing support, and coordination with Finance

• Send out monthly partner performance statements and program updates

• Track and follow up on partner-specific requirements (e.g., documentation, reporting needs, compliance forms)

• Maintain and operate our Partnerships operations funnel, tracking partner progress, engagement, and performance

• Compile and analyze partner data using Excel, Google Sheets, and internal systems

• Build clear reporting and dashboards for internal and partner-facing audiences

• Partner with cross-functional teams (e.g., Partnerships, GTM, Finance) to identify and resolve operational gaps

• Ensure the accuracy, consistency, and timeliness of partner-facing communications and deliverables

What You Have

• Strong experience with data management and reporting in Excel and Google Sheets

• Impeccable attention to detail and a high bar for delivering polished, partner-ready outputs

• Excellent organizational skills — able to track dozens of moving pieces across many stakeholders

• Systems thinker who understands how tools, data, and workflows interact

• Comfort with ambiguity and agility in a fast-moving, rapidly evolving environment

• Experience working on or alongside partnerships, finance, or GTM teams

• Familiarity with Salesforce and Google Suite

• Prior exposure to AP or payments programs

Details:

• Shift: Night Shift (10:00 PM-BST to 7:00 AM-BST) on-site

• Workdays: Monday to Friday

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.