We’re looking for a Community & Social Media Manager to help grow, engage, and protect our player community for Baseball Hits 26. This role sits at the intersection of community, social, player support, and marketing, and is critical to ensuring players feel heard, respected, and excited to be part of our ecosystem.

The ideal candidate brings hands-on experience managing large, active player communities, understands the tone and culture of sports fandom (especially baseball), and approaches community management with a player-first mindset. You’ll work closely with Product Marketing, PlayerSupport, and Development to ensure community feedback is surfaced, sentiment is understood, and communication is clear, timely, and authentic.

This role starts as a contract position, with a strong opportunity to convert to full-time as the game continues to grow.

Location: Remote - North American Time Zones preferred

Who We Are
Founded in 2024, Ares Interactive is a privately held company built by a group of experienced leaders and veterans from some of the most respected organizations in interactive entertainment. Our team brings deep expertise across game development, publishing, and live operations, and shares a commitment to building exceptional player experiences.

We are growing and looking for talented individuals who want to help shape the future of our company. We believe great people are our most important asset. We work with passion and purpose, while supporting one another with professionalism and respect, creating an environment where everyone can do their best work.

What You'll Do
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CommunityManagement
• Run day-to-day operations across community channels (e.g., Discord & socialplatforms)
• Foster a safe, inclusive, and positive environment for players
• Enforce community guidelines consistently and fairly; de-escalate conflicts when needed
• Act as a trusted advocate for players while balancing development and business realities
• Identify trends, sentiment shifts, and recurring issues within the community and escalate appropriately
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‍Social Media
• Manage and publish content across social channels in alignment with marketing beats and live events
• Engage directly with players through comments, replies, and DMs in a thoughtful, brand-appropriate voice
• Support announcements, events, updates, and live ops moments with social amplification
• Collaborate with Product Marketing on tone, messaging, and content calendars

‍Cross-FunctionalCollaboration·
• Work closely with Marketing, Player Support, and Development teams to:
o Share player feedback and sentiment
o Communicate updates, fixes, and changes clearly to the community
o Align on messaging during launches, events, and sensitive situations
• Partner with Player Support to ensure consistent responses and escalation paths

‍Content &Creative Support (Nice to Have)
• Create or update light visual assets for social and community posts (e.g.,Photoshop-based graphics, simple layouts, cropped assets)
• Adapt existing marketing assets for community and social use

Requirements & Background
• 3–5years of experience in community management and/or social media for games, live services, or large online communities
• Experience managing large-scale player communities with high engagement
• Strong understanding of best practices for community safety, moderation, and inclusivity
• A player-first mentality with empathy, professionalism, and emotional intelligence
• Excellent written communication skills and strong judgment
• Ability to collaborate effectively across marketing, product, and development teams
• Familiarity with baseball culture, fandom, and terminology
• Strong understanding community tools such as Discord, moderation tools, and social scheduling platforms (e.g., Hootsuite)

Nice to Have
• Experience working on sports or sports-adjacent games
• Working knowledge of Photoshop or similar design tools
• Experience supporting live events, launches, or live ops communications
• Deep understanding of free-to-play games
• Passion for games

Does this sound like a fit? Apply below today!
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Ares Interactive is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive team and encourage individuals from all backgrounds to apply.