About the role

As a Content Designer on the Enterprise Growth team, you'll shape how the world's most sophisticated organizations understand and adopt Claude. You'll work across product, marketing, and sales to design content experiences for enterprise decision-makers in finance, sales operations, and life sciences—industries where precision, trust, and compliance aren't negotiable.

This role sits at the intersection of strategy and craft. You'll translate Claude's capabilities into value propositions that land differently for a CFO evaluating AI for financial analysis than for a pharma researcher assessing tools for literature review. You'll build the content foundations—voice, positioning, educational materials—that help enterprises trust AI in high-stakes contexts. And you'll execute across the full journey: thought leadership, sales enablement, product onboarding, and customer success.

You'll also use Claude as a core part of how you work—writing, thinking, prototyping—and bring what you learn back into the content you create for customers.

Responsibilities:

• Own content strategy for enterprise growth across finance, healthcare, and life sciences—shaping how regulated industries understand Claude's unique value proposition around capability, safety, and trust
• Use Claude extensively in your own work: writing, ideating, testing, and refining. Model the AI fluency we want to help enterprise customers build, and bring those insights back into the content you create
• Design whole content experiences. Prototype in Figma, collaborate closely with engineering, and be comfortable enough with code to understand how your content surfaces in the product
• Develop prompts, interaction patterns, and educational content that help enterprise users get value from Claude quickly—teaching people to think with AI, not just use it
• Add to our scalable content systems—agents, frameworks, tools—that maintain quality at velocity without becoming bottlenecks
• Design onboarding experiences and best practice guides that accelerate time-to-value
• Shape product experiences that feel native to enterprise contexts, collaborating cross-functionally to ensure terminology, flows, and interactions land with sophisticated buyers

What we're looking for:

• 6+ years in content design, UX writing, or content strategy, with at least 3 years focused on B2B or enterprise products
• Genuine curiosity about AI and how it changes your craft. You use Claude (or other LLMs) in your actual work as a thinking partner. You have opinions about what outputs are good enough, where it falls short, and how to bridge that gap
• Comfort with code. You don't need to be an engineer, but you can read a codebase, ship small changes, and collaborate fluently with developers
• Strong prototyping instincts and fluency in Figma. You think in interactions
• Experience developing content for complex technical products and sophisticated buyers—fintech, dev tools, healthcare, or similar
• Understanding of enterprise buying journeys and the ability to craft content that works for end users, practitioners, and executives simultaneously
• Portfolio that shows strategic thinking, clear writing for technical audiences, and content that moved business metrics
• Track record of building from scratch. You've created content systems, not just inherited them. You're energized by ambiguity, not paralyzed by it

Strong candidates may also have:

• Experience in regulated industries or with compliance-sensitive content
• Background in sales enablement or solutions marketing
• History of conducting user research and customer interviews to shape content strategy