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UX Writer



Marketing & Communications, Design
Posted on Tuesday, May 28, 2024
At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 1000+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.
We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.
About WorkFlow team:
We are a passionate and ambitious team of 100+ people on a mission to create rich customer experiences by automating their entire documentation lifecycle with a powerful all-in-one solution: Workflow. The product enables businesses to create powerful documents and automate document processes. From simple tasks like editing PDFs and creating forms to eSigning, Workflow is everything you need to create, integrate, and automate your documents. This product is a completely redesigned and reimplemented version of our workflow automation product, optimized for self-service and lights-out operations.
And now we are seeking a talented UX Writer, to join our WorkFlow product team. You will be responsible for crafting clear, concise, and user-friendly content that enhances the user experience. This is a unique opportunity to contribute to a challenging and groundbreaking project in workflow automation.

What you'll be working on:

  • Craft and manage all in-product text, including messages, emails, labels, and buttons
  • Ensure consistency and clarity in the product’s language
  • Collaborate closely with UX Designers, Product Managers, and Engineers to align content with user needs and product goals
  • Take ownership of Crowdin to manage localization and translation processes
  • Continuously refine content based on user feedback and product analytics
  • Maintain a high standard of English language usage and tone appropriate for the product

What we expect from you:

  • Minimum of 3 years of experience as a UX Writer, Technical Writer, or similar role
  • Excellent command of English (C1 level or higher), with a strong feel for the language
  • Experience with software product design and understanding of UX principles
  • Exposure to native English speakers and knowledge of cultural nuances in language use
  • Proficiency in using tools like ChatGPT and Crowdin.

Nice to have:

  • Bachelor’s or Master's degree in English, Journalism, Communications, or a related field is a plus
  • Background in English literature or editing
What we offer:
Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Kyiv and Lviv. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.
Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.
Health and well-being — Our team members' health and well-being matter. We offer an in-office gym, massages, complimentary lunches, and nourishing snacks to keep you energized throughout the day. Furthermore, we cover 100% of your health insurance.
Bonuses and compensation — On top of a competitive base salary, our team members are eligible for monthly performance bonuses of up to 10%, determined by their achievements, time commitment, and dedication.
Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.
Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time.
We are proud of:
airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.
airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
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